RETURNS – Solace The Label

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RETURNS

We understand finding the perfect dress for your special event is so important! Each garment is designed and handled with absolute precision and care so it is important to us that you love your new purchase however if your garment is not the perfect fit or you don't absolutely love it you may return for an exchange or refund!

 All returned items MUST be post stamped returned within 7 days of receipt to be eligible for a refund. You must mail us at solacethelabel@gmail.com for approval within 7 days of receiving.

 RETURNS WILL ONLY BE ACCEPT IF:

  •       The item is unworn and in original conditions with all the tags still attached
  •       The item is returned to us within 7 days from delivery date
  •       We are notified via email that you would like to exchange an item 48 hours after receiving it 

*Customer must cover shipping fees for exchanges/returns.

 PLEASE NOTE - NO EXCHANGES/REFUNDS ON SALE ITEMS UNLESS FAULTY

 

For all enquiries, please contact us at solacethelabel@gmail.com.